Privacy Policy

Last Updated: October 28, 2025

At Aches and Brain, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.achesandbrain.com and use our services.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and any details you share through appointment or contact forms.
Health-related Information: Any information you voluntarily provide about your symptoms, conditions, or mental health for consultation purposes.
Automatically Collected Data: IP address, browser type, device data, and usage patterns collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Schedule and manage appointments.
Respond to inquiries and provide customer support.
Send confirmations, updates, or follow-ups related to your care.
Improve our website experience and service quality.
Comply with legal and regulatory requirements (including HIPAA where applicable).

3. Sharing of Information

We do not sell or rent your information. We may share data only with

Licensed medical professionals associated with Aches and Brain.
Service providers who assist in website hosting, email communication, or analytics.
Authorities or regulators, if required by law.

4. Cookies and Tracking

Our website uses cookies to improve functionality and analyze traffic. You can adjust your browser settings to refuse cookies, but certain features may not work properly.

5. Data Security

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings, but doing so may affect some features or functionality of our website.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to opt out of promotional emails, you can do so by clicking the unsubscribe link included in those emails. To exercise any of your data rights, please contact us using the details provided below.

You have the right to:

Request access to your personal data.
Ask for corrections or deletion of your data.
Withdraw consent to receive communications.

To make such requests, contact us at [email protected].

7. Retention

We retain your data only as long as necessary for providing services or as required by law.

8. External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this page regularly to stay informed about how we protect your information.